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Privacy, Promotions, and the Telecommunications Industry

Telecommunications companies of all types are subject to a host of additional regulations from the Federal Communications Commission (FCC) as well as state Public Utility Commissions, Public Services Commissions, and Public Utility Boards.

The advertising law attorneys at The Lustigman Firm represent telephone companies who may be subject to regulatory investigation or civil litigation in cases involving their marketing of telecommunications services and the maintenance of private information.

Don’t risk having your innovative marketing strategy end up on the losing side of a regulatory inquiry. Contact The Lustigman Firm to talk directly to an advertising law attorney regarding the rules and regulations that affect telecommunications marketing.

FCC Investigations and State Litigation

Telephone companies face FCC regulatory scrutiny and can find themselves subject to state attorneys general prosecution for marketing practices that anger consumers and for data privacy practices that anger privacy watchdogs. Allow the knowledgeable marketing lawyers at The Lustigman Firm to provide legal review and investigative defense.

• Telecommunications marketing programs including defense of slamming and cramming allegations and FCC investigations.
• Data privacy rules passed by Congress and the FCC restrict how the phone company can gather and use customer proprietary network information (CPNI). You can use this data to market enhancements to services that your client has already purchased.
• Opt-In and Opt-Out are two forms of approvals that a phone company may get from its customers to use their data for some other type of marketing service.
• Marketing Affiliates can access information for which the telecommunications company has received opt-in or opt-out permission to use.

Facing an investigation for slamming or cramming violations? Contact The Lustigman Firm to speak to an attorney who can represent your interests throughout investigation or litigation.